CONDITIONS

Reservations and payment

CHECK-IN is ONLINE
(within two days before arrival)


We will send you a CHECK IN ONLINE request by email and/or whatsapp approximately 7 days before arrival, with A LINK;
You will be asked:

  1. the identity document of the person booking (photo document and selfie) and only the personal details of the other guests*;
  2. the balance of the rental of any extras: by debit card, credit card, rechargeable card, debit card (NB in ​​case of no-show, it will be returned);
  3. the balance of the security deposit of 150.00 euros: by debit card, credit card, rechargeable card, debit card (NB in ​​case of no-show, it will be returned);
  4. the balance of any tourist tax: by debit card, credit card, rechargeable card, debit card (NB in ​​case of no-show, it will be refunded);
  5. the signing of the rental agreement.

*We remind you that the law requires the facility to identify the customer and register him.


Only after completing all the steps of the online check-in:
the day before arrival we will send you by email and/or whatsapp the electronic keys for access to the apartment (active from 4:00 pm on the day of arrival, after confirmation from the reception).

Delivery of apartments:after 4:00 pm
(We recommend that you stick to this timetable to avoid any confusion).


CHECKOUT:
by 10:00 am on the day of departure
the security deposit,barring damages, it will be credited back to your credit/debit card within 24/48 hours (the amount with the correct currency will be visible after a few days, based on your credit/debit card circuit)


INFORMATION

  • The number of people hosted cannot exceed the number of available beds.
  • Persons not registered in the notification card cannot be accommodated.
  • Upon departure, the apartments CLASSIC must be clean and in the same conditions in which they were delivered, otherwise you can pay for the final cleaning separately.
  • Damages caused during the stay to the furniture, the apartment or other items are the responsibility of the customer.
  • Any early departures with respect to the reception opening hours may result in the non-return of the deposit, which will be sent to the customer's home only after the apartment has been checked.

  

Booking confirmation:
We will consider binding only reservations followed by the payment of a deposit equal to 30% of the cost of the entire stay. The payment must be made within 5 days of booking. If you are unable to arrive on the scheduled day, please notify us by email. In the event of a no-show and in the absence of notice, after 24 hours from the scheduled date, we will consider the apartment available for a new rental. Late arrival or early departure do not entail reductions in the rental price.

 

Cancellations or changes of reservation:

 

REFUNDABLE RATE

For stays UNTIL JULY 3rd  AND FROM AUGUST 31st

If canceled or modified up to 3 days before the arrival date, no fee will be charged.
Beyond this limit, cancellations, late changes or no-shows will result in a charge of 30% of the stay.

 

For stays FROM JULY 4th  TO AUGUST 30th

If canceled or modified up to 30 days before the arrival date, no fee will be charged.
Beyond this limit, cancellations, late changes or no-shows will result in a charge of 30% of the stay.

   

Late arrivals or early departures do not entail reductions in the rental price. If you cannot arrive on the fixed day, we ask you to notify us by email or fax. In case of no-show, after 24 hours from the scheduled date and without notice, we will consider the apartment available for a new rental